Food was wonderful but the women servings us were rude and had an attitude when asking for an order to go she did not even put it in and we waited for nothing.
The guy that was serving coffee was very polite and gave us good service.
Claudia Guzman
-
June 29, 2024
Wait time for a to go plate was unnecessarily long. Restaurant should honestly work on a better pick up system because I waited for 40 mins to have someone call my order since I saw how busy it was and the other to go customer's order was called by his name.
After waiting for almost an hour I decided to finally ask if my order was ready and the waitress pulled it from under on their to go station and said here you go.... I asked her if they even call out the customer's name when the order is ready and she said that they do. However, l waited the entire time, and no one had called my name or even asked if I had been helped.
Then by the time I try my order (pupusas of fajita and chicharrón) it was a bigger disappointment. The pupusa literally was not filled with any meat. Cook just threw the fat of the meat inside. You'd think they chop or slice the meat but just to throw it whole and for it to be a quarter size of the fat from the fajita makes no sense..
Only positive thing of the bad customer service, time management and poorly ran restaurant was that the chicharrón con queso pupusa tasted good along with the tomato salsa and curtido other than that I wouldn't recommend this restaurant unless they improve their service. They should really take the time to read the reviews and work on improving because I'm sure they can do it. Food is not terrible but they do have areas of improvements.
Mrs. Wendy
-
September 05, 2024
Experience rich flavors and delicious food at this establishment, but please be advised that making a reservation for a large group is recommended as the venue tends to be busy and there may be a wait for seating. The staff is friendly and the premises are clean, but it is not uncommon for there to be a crowd. Their specialty dishes are Salvadorian, but they also offer Mexican and some American options. Highly recommended!
regia tx
-
January 06, 2024
It was my first time visiting this place and i can say the food and the service were great. I ordered nuegados and plaintain empanadas for the appetazer and for my main coarse I ordered sopa de res. I also ordered coffee to drink and they served it with a piece of sweet bread. I definitely recommed this place and for sure I will come back.
Xiomara Del
-
March 05, 2017
The food is exquisite the presentation is impeccable as you can see in my photos. The service is really good but I only have one problem and this reason I only gave them 4 stars. The girl in the front she won't greets you never Smiles she's rude, disrespectful that she doesn't want her job or doesn't like her job. Which is understandable for her young age but they should have somebody else in the front greeting people. Other then that the food is amazing.
Our Address
12033 Veterans Memorial Dr #103, Houston, TX 77067, USA
Claim Listing: Los Pipiles Restaurant
Please Login or Register an Account to Claim Listing
Food was wonderful but the women servings us were rude and had an attitude when asking for an order to go she did not even put it in and we waited for nothing. The guy that was serving coffee was very polite and gave us good service.
Wait time for a to go plate was unnecessarily long. Restaurant should honestly work on a better pick up system because I waited for 40 mins to have someone call my order since I saw how busy it was and the other to go customer's order was called by his name. After waiting for almost an hour I decided to finally ask if my order was ready and the waitress pulled it from under on their to go station and said here you go.... I asked her if they even call out the customer's name when the order is ready and she said that they do. However, l waited the entire time, and no one had called my name or even asked if I had been helped. Then by the time I try my order (pupusas of fajita and chicharrón) it was a bigger disappointment. The pupusa literally was not filled with any meat. Cook just threw the fat of the meat inside. You'd think they chop or slice the meat but just to throw it whole and for it to be a quarter size of the fat from the fajita makes no sense.. Only positive thing of the bad customer service, time management and poorly ran restaurant was that the chicharrón con queso pupusa tasted good along with the tomato salsa and curtido other than that I wouldn't recommend this restaurant unless they improve their service. They should really take the time to read the reviews and work on improving because I'm sure they can do it. Food is not terrible but they do have areas of improvements.
Experience rich flavors and delicious food at this establishment, but please be advised that making a reservation for a large group is recommended as the venue tends to be busy and there may be a wait for seating. The staff is friendly and the premises are clean, but it is not uncommon for there to be a crowd. Their specialty dishes are Salvadorian, but they also offer Mexican and some American options. Highly recommended!
It was my first time visiting this place and i can say the food and the service were great. I ordered nuegados and plaintain empanadas for the appetazer and for my main coarse I ordered sopa de res. I also ordered coffee to drink and they served it with a piece of sweet bread. I definitely recommed this place and for sure I will come back.
The food is exquisite the presentation is impeccable as you can see in my photos. The service is really good but I only have one problem and this reason I only gave them 4 stars. The girl in the front she won't greets you never Smiles she's rude, disrespectful that she doesn't want her job or doesn't like her job. Which is understandable for her young age but they should have somebody else in the front greeting people. Other then that the food is amazing.