We’ve taken both of our golden retrievers here for a few years now. We had one incident a few years back with Dr. Lane and our larger dog about a medication but continued to go because the vet techs and Dr. Perry have been pleasant to work with. We brought our 1 year old and a few months golden retriever to get spayed yesterday. I was hesitant to keep my appointment because when it was booked, I did not receive much information about prep or post care from the front office. I had to call a few days before the scheduled procedure to make sure that we were well prepared since she was going under anesthesia, and this is a major surgery. I definitely should have trusted my gut and not gone to Montrose clinic for this. When we arrived, I communicated to the vet tech that she is a fairly anxious dog and may need extra medication, post treatment or care during the procedure, which is why I brought blankets and toys for her. She told me they had blankets and she can’t take her own back. The vet tech seem to really not care and just brought her back to the room with her one toy. We were told that we would receive a phone call once the procedure was done between 4 and 5:30 P.m. By 5 PM I hadn’t heard anything all day knowing the close at 6PM. I called and was then told she was ready for pick up having no idea how long she must have been sitting there done with her procedure. Once I arrived, I communicated my disappointment and how the situation was handled, and the front desk asked if I had received a call when the surgery was done, which I had not. I did not receive a call when the surgery was done nor did I receive a call when she was ready for pick up the vet. The vet tech and front desk individuals were apologetic and understanding, but I do not put the blame on them. I put the blame on Dr. Lane who did the procedure and did not communicate to anybody that our dog was ready for pick up because she supposedly had another obligation she had to leave the clinic for.Emergencies happen but I was then told she spoke with the vet tech and the front office about other clients and other animals that she had seen that day. Again no mention about our dog being ready for pick up after a major surgery. I highly do not recommend this facility or Dr. Lane for how horrible she handled this situation. When we picked up our dog she was trembling with anxiety which just angered me more about this. I am appalled at this behavior and how Dr. Lane did not care fully our dog from beginning to end.
Yuliya Veys
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October 15, 2024
We’ve been taking our cat and dog to Montrose Veterinary Clinic for 1.5 years, and we couldn’t be happier. The whole team — from the doctors to the techs (Hello, John!) — are professional, friendly, kind, and truly care about the animals. They always explain everything so clearly that we leave without any questions. You can tell they love their work and treat both pets and owners with attention and empathy.
What we really appreciate is the honesty here — no pushing unnecessary procedures or playing on your emotions. They give straightforward recommendations and focus completely on your pet during appointments. The reception team is also great — they always answer the phone, call back, and send texts.
We once had an emergency when our dog was poisoned, and while other clinics wouldn’t take us, Montrose helped us right away. After trying another clinic (which was a terrible experience), we came back here and aren’t going anywhere else. Highly recommend Montrose Veterinary Clinic.
Shawnee Wallace
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September 17, 2024
Very professional place with great staff! I established care for my elderly cat after some weight loss and pretty bad vomiting. It was easy to schedule the initial visit which was literally next day. The staff and vet were very compassionate and thorough with their evaluation and the prices were very fair compared to other clinics. They also do a great job getting blood samples on my cat, which has been a challenge for other clinics in the past. The vet techs I’ve met are very competent and skilled.
He was diagnosed, started therapy, gaining weight, and doing much better! Highly recommend. Very accessible clinic and I (and my cat, surprisingly) enjoy going there.
J N
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November 04, 2024
We love this vet clinic! The techs and veterinarians are all great. Our dogs are comfortable coming here, and I think the excitement from the staff makes them actually look forward to coming and seeing everyone. Definitely recommend!
Drew Overby
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August 18, 2024
My experience at Montrose Vet Clinic was nothing short of a disaster. After a 30-minute wait in a stuffy, airless room, the vet walked in, and a cigarette lighter fell out of her pocket. This lack of professionalism was just the beginning. She then insulted my dog, calling him a "Pillsbury Dough Boy" and ridiculing his weight, despite my dog being in great shape and getting regular exercise.
I came in for a rash on his face, and she barely glanced at it, dismissing it as a minor allergy flare-up. Instead, she misdiagnosed him with an ear infection and, despite me clearly refusing an allergy shot, they charged me for it after administering it without my permission. When I tried to address this, it was too late to rectify the mistake.
To top it off, my dog's condition worsened, leading me to consult his breeder, who immediately suspected ear mites—something the vet should have considered.
The vet’s unprofessional demeanor and lack of genuine care were shocking. I would strongly advise against visiting this clinic. They don’t prioritize your pet’s health and seem more interested in making tasteless jokes and charging for unnecessary treatments. Save yourself the trouble and find a competent, caring vet elsewhere.
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We’ve taken both of our golden retrievers here for a few years now. We had one incident a few years back with Dr. Lane and our larger dog about a medication but continued to go because the vet techs and Dr. Perry have been pleasant to work with. We brought our 1 year old and a few months golden retriever to get spayed yesterday. I was hesitant to keep my appointment because when it was booked, I did not receive much information about prep or post care from the front office. I had to call a few days before the scheduled procedure to make sure that we were well prepared since she was going under anesthesia, and this is a major surgery. I definitely should have trusted my gut and not gone to Montrose clinic for this. When we arrived, I communicated to the vet tech that she is a fairly anxious dog and may need extra medication, post treatment or care during the procedure, which is why I brought blankets and toys for her. She told me they had blankets and she can’t take her own back. The vet tech seem to really not care and just brought her back to the room with her one toy. We were told that we would receive a phone call once the procedure was done between 4 and 5:30 P.m. By 5 PM I hadn’t heard anything all day knowing the close at 6PM. I called and was then told she was ready for pick up having no idea how long she must have been sitting there done with her procedure. Once I arrived, I communicated my disappointment and how the situation was handled, and the front desk asked if I had received a call when the surgery was done, which I had not. I did not receive a call when the surgery was done nor did I receive a call when she was ready for pick up the vet. The vet tech and front desk individuals were apologetic and understanding, but I do not put the blame on them. I put the blame on Dr. Lane who did the procedure and did not communicate to anybody that our dog was ready for pick up because she supposedly had another obligation she had to leave the clinic for.Emergencies happen but I was then told she spoke with the vet tech and the front office about other clients and other animals that she had seen that day. Again no mention about our dog being ready for pick up after a major surgery. I highly do not recommend this facility or Dr. Lane for how horrible she handled this situation. When we picked up our dog she was trembling with anxiety which just angered me more about this. I am appalled at this behavior and how Dr. Lane did not care fully our dog from beginning to end.
We’ve been taking our cat and dog to Montrose Veterinary Clinic for 1.5 years, and we couldn’t be happier. The whole team — from the doctors to the techs (Hello, John!) — are professional, friendly, kind, and truly care about the animals. They always explain everything so clearly that we leave without any questions. You can tell they love their work and treat both pets and owners with attention and empathy. What we really appreciate is the honesty here — no pushing unnecessary procedures or playing on your emotions. They give straightforward recommendations and focus completely on your pet during appointments. The reception team is also great — they always answer the phone, call back, and send texts. We once had an emergency when our dog was poisoned, and while other clinics wouldn’t take us, Montrose helped us right away. After trying another clinic (which was a terrible experience), we came back here and aren’t going anywhere else. Highly recommend Montrose Veterinary Clinic.
Very professional place with great staff! I established care for my elderly cat after some weight loss and pretty bad vomiting. It was easy to schedule the initial visit which was literally next day. The staff and vet were very compassionate and thorough with their evaluation and the prices were very fair compared to other clinics. They also do a great job getting blood samples on my cat, which has been a challenge for other clinics in the past. The vet techs I’ve met are very competent and skilled. He was diagnosed, started therapy, gaining weight, and doing much better! Highly recommend. Very accessible clinic and I (and my cat, surprisingly) enjoy going there.
We love this vet clinic! The techs and veterinarians are all great. Our dogs are comfortable coming here, and I think the excitement from the staff makes them actually look forward to coming and seeing everyone. Definitely recommend!
My experience at Montrose Vet Clinic was nothing short of a disaster. After a 30-minute wait in a stuffy, airless room, the vet walked in, and a cigarette lighter fell out of her pocket. This lack of professionalism was just the beginning. She then insulted my dog, calling him a "Pillsbury Dough Boy" and ridiculing his weight, despite my dog being in great shape and getting regular exercise. I came in for a rash on his face, and she barely glanced at it, dismissing it as a minor allergy flare-up. Instead, she misdiagnosed him with an ear infection and, despite me clearly refusing an allergy shot, they charged me for it after administering it without my permission. When I tried to address this, it was too late to rectify the mistake. To top it off, my dog's condition worsened, leading me to consult his breeder, who immediately suspected ear mites—something the vet should have considered. The vet’s unprofessional demeanor and lack of genuine care were shocking. I would strongly advise against visiting this clinic. They don’t prioritize your pet’s health and seem more interested in making tasteless jokes and charging for unnecessary treatments. Save yourself the trouble and find a competent, caring vet elsewhere.